Jess Lysenko is a Strategist in the Global Product Commercialization team at Indeed Tokyo. Find out how her experience at Indeed has helped her flourish in her role.
When I first joined Indeed in 2018, I was hopeful but also a little skeptical about whether or not my interview experience truly reflected the company culture. During the interview process, I was interviewed by more women than men, heard about our Open PTO policy and learnt of Indeed’s open work culture, which encouraged employees to be a self-starter and speak up.
Having come from a more traditional corporate environment, this sounded almost too good to be true.
Yet, reflecting back on these past two years, it has certainly been an incredible journey where I’ve been encouraged to share my thoughts and go forth with my ideas. This experience surely cleared my doubts, and I am now convinced this is a true reflection of our company culture.
In the beginning, my role required me to focus on scalability and serviceability of new products which were developed for our global markets based out of Tokyo.
This involved ensuring our new offerings to clients had the product infrastructure to scale quickly, whilst also being easily serviceable by our Client Success team.
Finding this balance between being quick and scrappy, whilst not relying heavily on the Client Success team’s manual work set the foundation of my career at Indeed, bridging the gap between our internal and external users and Product teams.
Since then, I have had additional hands-on experience supporting the Japanese Client Success and Sales teams and their clients, being involved in efforts such as developing and running training, facilitating feedback sessions with Product teams, and pitching new products to our Japanese leadership team. In fact, for the past 10 months, I have been dedicated to product commercialization strategy for the Japan market.
In addition to my role as a Strategist, I’m also in a leadership role for Women At Indeed, one of our Inclusion Resource Groups (IRG) where we champion a culture of inclusion by creating a platform for advocacy, development and support of women in our workplace.
In my role, thinking creatively and having freedom to implement ideas is something that we do everyday.
It is motivating to work for a company that fosters a self-starter culture where we have:
- Autonomy and trust. Many of us work in a different country to our manager and team
- Encouragement to volunteer for all opportunities
- Little to no micro management but high expectations
- Support for our training needs. I had the opportunity to go for training alongside my new teammates in the US to learn from them.
I am also grateful for the Open PTO policy and flexible working arrangements where I am able to visit home in Sydney, Australia for four weeks at the end of the year to spend time with family and also get to experience working from other offices.
In this short two years at Indeed, I have not only grown as a professional but also met many new friends and mentors.
Although we may not be able to meet face-to-face as frequently, it is this supportive and empathetic community inside Indeed that has made my transition to full-time work from home that little bit easier.
If you’d like to read more about Jess, read this article here.